PURCHASE TERMS

Nose to Toes Wholife Pet Center Inc. makes every effort to stock the products you need. Whatever we don’t have in-stock, we will be more than happy to special order for you. If the quality of any of the products you have purchased fails to meet your needs please see the following return policies:

REGULAR STOCK ITEMS
We will glady accept any return for any regularly stocked item within 10 days of purchase in original packaging with original receipt. Any items that are used are not returnable.

*At the discretion of our Management the value of the return may be put on a giftcard instead of the original purchase method.

SPECIAL ORDERS
All special orders are deemed final sale and are not permitted to be returned or refunded. If there are any problems with the product we will gladly assist you in resolving the matter. Special Orders may only be done in person at one of our locations.

FINAL SALE
Any product that has been marked as a final sale or has the comment “Final Sale” underneath the sku on your receipt is not returnable and not refundable.

CONSUMABLE ORDERS
Any product that is a consumable will be handled as a "Final Sale" and is not returnable and not refundable.